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Frequently Asked Questions

Shipping

Your package is on the way to you. Weโ€™re a small team and usually send out orders every two days or so. The delivery takes 3-5 days. Currently weโ€™re using the Czech Postโ€™s International Commercial Parcel option for delivery which goes with a tracking number. If your package doesnโ€™t arrive within 10 days, contact us at linda@saraticha.com, and weโ€™ll help you solve the situation.

The standard delivery takes 3-5 work days within European countries. If you are interested in the priority delivery, contact linda@saraticha.com (reply within 24 hours).ย 

ฤŒeskรก Poลกta, the Czech post offices, are giving the option to additionally change the delivery address – it will only cost a little bit more, which you will have to pay after receiving the package. The standard delivery in Europe takes 3-5 work days. Nevertheless, contact linda@saraticha.com to let us know, and hopefully you will be quick enough so that we change the address before we send it out!

At the moment, we send our packages to European countries.ย 

Yes, you can return your order and the money will be refunded, excluding the shipping costs.

Payment

We offer Paypal, Credit Card, and some country-specific payment options.

Please send an email to linda@saraticha.com

Your Order

Please send an email to linda@saraticha.com